The shipping fee is based on the weight of the order, the shipping method and the destination. To see how much it would cost to ship a single item to you, please use the "Get shipping quote" link present on all product pages.
If you would like to order multiple products, simply add them to your shopping cart, and use the "Get Shipping Quote" link in your cart to get a quote for your entire order.
Yes, we ship to most countries! For more information, please see our Shipping Policy - International page.
The shipping methods available vary from one destination to another, so we invite you to check our Shipping Policy page to view the shipping methods available for each destination. You will also see what shipping methods are available for you when asking for a shipping quote with the "Get shipping quote" link on our website.
We accept credit cards, checks and money orders for US and Canadian orders. We also accept PayPal for orders from the US, Canada, and several other countries (click to see the list).
For international orders, we can take credit cards, money orders, and wire transfers.
V.me by Visa is available for US and Canadian orders.
Please note that credit card payments for international orders and Canadian orders above $600 are subject to a variable ID verification fee. PayPal payments from outside the US, Canada and UK are also subject to an ID verification fee.
Please also note that there is a limit of $5,000 on US credit card payments, and $2,000 on international credit card payments. There is no maximum amount for other payment methods.
More information is available on our Payment Methods page.
We are required by law to charge tax on orders shipped to California and Kentucky. The rates are as follow:
No tax is charged on orders shipped outside of these two states.
We can ship to a different address only if it is approved by your credit card company click here for instructions.
Products that are in stock are generally shipped within 1–3 business days, while backorder products can take much longer. To that time, you need to add the package transit time with the carrier (UPS or USPS), which is indicated when you select the shipping method.
For example, if you order a product that is in stock and choose to have it shipped via UPS ground (2–5 business days), your order will generally take 3–8 business days to arrive to your door.
When you are on the page of a product that you would like to buy, simply click on the "add to cart" button to add it to your shopping cart. You can then go browse for other products and get back to your shopping cart at anytime by clicking on the "view cart" link on the top left corner of the site.
Once you are ready to checkout, simply click on the checkout button on your shopping cart. You will then enter the checkout process, which is made of four steps:
You can monitor your order status in your user account area. Once the order has been shipped, a link will be available for you to track it on the carrier's website.
We will send you an e-mail with tracking information when we ship your order.
Warranties are product-specific, and you can find information about a product's warranty in the Features & Specs tab on the product page. You can also learn more about warranties on our Warranty Information page.
Please see our return procedure, which explains the steps to follow to send a product back to us.